Using our website and app: Tips and tricks

Mama Money is a money transfer service that allows users to send money to friends and family in other countries quickly and easily. The Mama Money app and website are user-friendly and easy to navigate, making it easy for users to make the most of the service. Here are some tips for making the most of the Mama Money app and website:

• Familiarise yourself with the FAQs: Before using the Mama Money app, take some time to read through the FAQs. This will give you a good understanding of how the service works, the fees and rates, and what you need to do to send money.

• Use our blog to find supporting resources and guides: If you have questions or concerns, Mama Money has many resources available to help you in our blog section. Here you can find general information such as advice on how Mama Mama works and advice on topics like sending money securely, tips on saving money and also information on any competitions we are currently running. You can contact customer support via email or phone or visit the Mama Money website for helpful tips and information.

• Rates and fees: Before sending money, check the exchange rates and fees offered by Mama Money. This allows you to know exactly how much you are in for, with no hidden costs. 

• Track your transfer: Mama Money also provides a tracking feature for the user to track their transfer. This will help you stay informed about the status of your transfer and ensure that your money is delivered to the intended recipient. This can be found in the transaction tracker section where you can see when the money is ready for collection, if it’s pending or if it’s been collected.
   
• Keep your information updated: Make sure to keep your account information up-to-date, including your contact information and the information of the recipients you are sending money. This will ensure that your transfers go smoothly and that your money is delivered to the right person.

Mama Money is a great option for sending money to friends and family in other countries. By following these tips, you can make the most of the Mama Money app and website and have a smooth and hassle-free money transfer experience.
 

Need help? Mama is here

Should you have, any questions feel free to reach out to us via WhatsApp on +27 66 104 1097 or call us on 021 2025420.

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