Mama Money has completed its move to Bank Zero, and your account is better for it. Higher limits. EFT transfers to any South African bank. Improved app features. A more capable banking partner. The transition is done, your card keeps working, and no action is required from you.
This article explains what the Bank Zero partnership means, what is new and better about your account, where to find your updated account details, and what the current fees are. Whether you are an existing Mama Money customer or thinking about opening an account, here is everything you need to know.
Bank Zero is a South African digital bank, regulated by the South African Reserve Bank, and built from the ground up on modern technology. Unlike legacy banks designed around physical branches and older infrastructure, Bank Zero was built for the digital era: faster processing, stronger security, and the flexibility to add new features quickly.
Partnering with Bank Zero allows Mama Money to offer its customers higher limits, more functionality, and better banking capability than was possible before. The previous Access Bank partnership served customers well for its time. Bank Zero enables what comes next.
Mama Money customers asked for more: higher limits for loading and sending, the ability to transfer to other South African banks, and a better app. The move to Bank Zero makes all of this possible. Mama Money is independently owned and answers only to its customers, not to investors. When the banking setup was no longer good enough, finding a better partner was the only option. That is what "Mama makes it happen" looks like in practice.
The account limits have increased significantly. Here is how your card compares now versus before the Bank Zero upgrade.
| Transaction type | Before Bank Zero | Now (April 2026) |
|---|---|---|
| Bank Transfer In | Lower | R100,000 per day |
| Cash Load per transaction | Lower | R5,000 |
| Cash Load per day | Lower | R15,000 |
| Cash Load per month | Lower | R45,000 |
| Maximum account balance | Lower | R100,000 |
| ATM Withdrawal per transaction | Lower | R5,000 |
| ATM Withdrawal per day | Lower | R10,000 |
| In-Store Payment per transaction | Lower | R25,000 |
| Online Payment per transaction | Lower | R25,000 |
| Bank Transfer Out per transaction | Not available | R25,000 |
Your physical card continues to work exactly as before at shops, ATMs, and for online purchases in South Africa. How you load cash at Pick n Pay, Shoprite, Spar, and other retail partners is unchanged. Sending and receiving money works the same way. Your Mama Money Card number has not changed. For everyday use, your experience is the same as it has always been, only more capable.
The Mama Money Card fee schedule was updated in April 2026 alongside the completion of the Bank Zero migration. Here is the full current fee schedule so you always know exactly what you are paying.
| Fee | Amount |
|---|---|
| Monthly Account Fee | R29.00 |
| Card Replacement Fee | R5.70 |
| Reset Card PIN | R2.50 |
| Bank Transfer In / Receive Salary | Free |
| Load Cash | Varies per store (app shows cheapest option) |
| Use Card In-Store | Free |
| Use Card Online | R1.50 |
| Cashback at Till | R7.50 |
| Cash Send (domestic) | R19.00 |
| Bank Transfer Out | R5.00 |
| ATM Cash Withdrawal | R12 + R2.00 per R100 |
| ATM Balance Enquiry | R6.00 |
| Airtime / Data / Electricity / Vouchers / DStv | R1.00 |
| Decline at Shop | R4.50 |
| ATM Decline | R8.59 |
| Online Purchase Decline | R1.50 |
Your Bank Zero account number and branch code are used for salary deposits and EFT transfers. Here is how to find them.
Open the app, go to the Mama Money Card section, and tap "Bank Details." Your Bank Zero account number and branch code are displayed here. Screenshot or write them down to share with your employer.
Message +27 60 091 5591 and follow the prompts to access your bank details. WhatsApp banking is available 24 hours a day and uses minimal data.
Once you have your Bank Zero account number and branch code, share them with your employer or HR department. Salary EFTs are received the same day and are free. Your employer can use any South African online banking platform to set up the payment.
New to Mama Money?
If you have not yet opened your Mama Money Card account, you can register on the app or via WhatsApp using your passport, SA ID, or asylum document. No proof of address required. No South African ID required.
Open your accountThe move to Bank Zero is one part of an ongoing commitment to give foreign nationals in South Africa access to banking that works for them. Higher limits, better features, and a partner built for the digital age. Mama makes it happen.