Mama Money is Moving to Bank Zero: Everything You Need to Know

Same Mama Money Experience, New Bank Partner

We’re making an exciting upgrade to keep your money safe and your experience smooth.

This month (January 2026), Mama Money will partner with Bank Zero instead of Access Bank. The transition window will run from 27th January to 28th February. After this date, all deposits should be made into the new Bank Zero account details.

This change only affects the bank account number you use for EFT deposits or salary payments.

Everything else stays the same:

  • Your Mama Money Card keeps working.
  • Your Mama Money App looks and feels the same.
  • You can still buy, send, and withdraw money as usual.
  • No fees are changing.

Your money remains 100 % safe, and you’ll continue to receive deposits in real time during the transition.

Why We’re Making This Change

We’re moving to Bank Zero to give you an even better experience.

This new partnership will make future upgrades faster and bring new features in early 2026 — like higher limits, EFT Out (sending to any SA bank), and international card use (Temu, Shein, Uber & more).

It’s part of our ongoing goal to make Mama Money safer, smarter, and more flexible for everyone.

What You Need to Know Right Now

If you joined Mama Money:

Before 27 January 2026

You’ll get new Bank Zero account details for salary and deposit payments. Your old Access Bank account will still receive money during the transition, but please start using the new details.

After 28th February 2026

You’ll automatically have Bank Zero account details from day one.

The transition runs until 28th February 2026. After that, all deposits and salary payments must go into your new Bank Zero account

How to Find Your New Bank Zero Account Details

It’s quick and easy:

  1. Open the Mama Money App.
  2. Go to your Mama Money Card section.
  3. Tap “Bank Details.”
  4. You’ll see your new Bank Zero account number.

You can also get your new details through Mama Money WhatsApp by following the prompts.

If you receive a salary or regular payments, share these new details with your employer or anyone who pays you before 28th February 2026.

What Stays the Same

Nothing else about how you use Mama Money is changing:

  • Your Mama Money card continues to work
  • How you load cash stays the same
  • How you send and receive money, cash send/remittance stays the same
  • How you buy things or withdraw at ATMs stays the same
  • Your app experience stays the same
  • There are no fee changes

This is a simple update to your banking partner, nothing more.

Need Help or Have Questions?

Our support team is ready to help every step of the way.

Looking Ahead: Exciting New Features in 2026

These upgrades begin rolling out from March 2026, giving you more freedom and control over your money.

For New Customers: Discover the Benefits of the Mama Money Card

If you’re new to Mama Money, this is the perfect time to learn about the Mama Money Card and how it can make managing your money simple, safe, and stress-free.

The Mama Money Card works just like a regular bank card, but it’s designed especially for people who want an easier, more affordable way to receive and use their money in South Africa. It gives you the freedom to buy in stores, withdraw cash, pay bills, and manage your everyday finances — all from one secure card connected to your Mama Money App.

With our upgrade to Bank Zero, every new customer now receives even better banking stability and faster processing. That means smoother payments, reliable deposits, and a stronger foundation for future features.

If you want a card that is easy to use, low-cost, and trusted by thousands of Mama Money customers, you can learn more about how it works here:

Explore the Mama Money Card

It’s a simple way to take control of your money and enjoy the freedom of a modern, secure banking experience — all from a partner you can trust.

Same Mama Money You Trust, Now Powered by Bank Zero

This transition is simple, secure, and already underway.

Your card and app continue to work as usual — the only thing changing is the bank account number you use to receive money.

We thank you for being part of the Mama Money community and for trusting us to keep your money safe every day.

Mama Money + Bank Zero = One stronger way to manage your money.