Online Shopping Is Growing—So Is the Need to Stay Safe
More and more Mama Money Card users are discovering the convenience of shopping online—whether it's buying clothes, ordering groceries, or sending gifts to loved ones back home. It's quick, easy, and can often save you time and money.
But while shopping online is generally safe, it's important to be careful. There are some risks to watch out for, like fake websites or scams asking for your card details.
The good news? Staying safe is simple—you just need to follow a few easy steps. In this guide, we'll share practical tips to help you shop online with confidence and keep your money protected.
👉 Learn more about your Mama Money Card and how it helps you shop safely online.
Your Mama Money Card is a safe and powerful tool—but only if you keep your card details secure.
Never share your PIN or OTP
Your PIN (Personal Identification Number) and OTP (One-Time Password) are private. Never give them to anyone—not even someone who says they're from the bank or Mama Money. We will never ask for these details.
Don't save your card details on public or shared devices
If you're using a computer or phone that doesn't belong to you, avoid saving your card number or login details. It's safer to enter your information manually each time.
If something feels suspicious, stop the payment
Trust your instincts. If a website looks strange or asks for unusual information, don't continue with the payment. It's better to be safe than sorry.
Keeping your card information private is one of the most important steps in staying protected while shopping online.
Scammers often use emails, SMS, or WhatsApp messages to try and trick you into giving away your personal information. This is called phishing, and it's one of the most common online scams.
Never share your card number or login details
If you get a message asking for your Mama Money Card number, PIN, or login details—don't reply. These messages might look official, but they are fake.
Check links carefully
Phishing messages often include links to websites that look real but are actually fake. Before clicking, take a close look at the web address. If it seems strange or slightly off, don't open it.
If you're unsure, ask us
When in doubt, contact us directly. Our support team is here to help and can confirm whether a message is real or not.
Staying alert can help you avoid scams and keep your money safe.
When you shop online with your Mama Money Card, you're protected by extra layers of security designed to keep your money safe.
One-Time Passwords (OTPs)
Every time you make an online purchase, you may be asked to enter a
One-Time Password (OTP) sent to your phone. This makes sure that only you can approve the payment—even if someone else has your card number.
3D Secure for Safer Payments
Many trusted websites use a system called 3D Secure, which adds another step to confirm your identity before the payment goes through. This could be a security question or another OTP.
These features might take a few extra seconds, but they help protect your money from fraud. With Mama Money, your safety always comes first.
Free Wi-Fi might seem convenient, but it's not safe for online shopping. When you use public internet at places like cafes, airports, or malls, your personal information can be more easily seen by hackers.
Don't enter your card details on public Wi-Fi
Avoid logging into your bank account or making payments while connected to free, unsecured networks.
Use your own mobile data or a trusted home connection
If you want to shop online, it's best to use your own data or a private Wi-Fi network that you trust. This keeps your information protected and reduces the risk of fraud.
A few extra precautions can go a long way in keeping your money safe.
Keeping track of your spending is one of the easiest ways to stay safe when shopping online—and with Mama Money, it's simple.
Use WhatsApp to view your card transactions
Our card customers can check their latest transactions by chatting with us directly on WhatsApp. It's fast, easy, and available when you need it.
Report anything unusual right away
If you see a transaction you don't recognise, contact our team on WhatsApp immediately. We'll help you sort it out quickly.
Block your card instantly via WhatsApp
If you think your card has been lost or compromised, you can block it through WhatsApp—no waiting, no stress.
Checking your transactions regularly helps you stay in control—and with WhatsApp support, your money is just a message away from being protected.
When you use the Mama Money Card, you're not just getting a convenient way to shop—you're getting a card that's designed with your safety in mind.
We've partnered with Access Bank, one of Africa's largest and most trusted banks, to offer you a secure and reliable card that you can use with confidence every day.
Your security is our top priority
Every time you use your Mama Money Card—whether online, in-store, or at an ATM—your money is protected with advanced security features like OTPs and fraud monitoring.
This card was created with migrants in mind—no hidden fees, no complicated paperwork, and support when you need it most.
👉 Learn more about the Mama Money Card and shop with peace of mind.
Shopping online is a fast and convenient way to get what you need—but your safety should always come first.
By following these simple tips, you can protect your money, avoid scams, and enjoy a stress-free shopping experience.
With the Mama Money Card, you can shop online with confidence—knowing your money is secure, your details are protected, and help is always just a WhatsApp message away.
Stay smart, stay safe—and make the most of your online shopping.
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