Sending and receiving money in Zimbabwe has never been easier thanks to Mama Money! Now you can open an account with us using your Zimbabwean Exemption Permit (ZEP permit) or Zimbabwean Passport to send money home to a loved one or to help pay for school fees, housing costs or healthcare.
Experience the convenience of sending money home to Zimbabwe using Mama’s cashout token and unlock incredible savings and collect your cash from hundreds of convenient cash pickup locations.
Mama Money is a mobile app that allows you to make international money transfers online or with cash to over 50 countries around the world. We offer an easy, safe, and affordable way for people in South Africa to send money to their friends and family based all over the world.
If you are a first-time user and would like to create an account with us at Mama Money using your ZEP permit, simply follow these 4 simple steps:
Download our Mama Money App from the Google Play, Apple App Store, or Huawei App Gallery
Upload a clear photo of your Passport, ID, ZEP permit or Asylum / Refugee documents. Take a selfie using the app. Your account will be activated in less than 24 hours
These details include their name and mobile number.
Select your preferred payment method and press “confirm & send”
A Zimbabwean Exemption Permit (ZEP permit) is a special document that allows around 178,000 holders, and their children, to legally live, work, and study in South Africa.
Without the Zimbabwean Exemption Permit (ZEP), its holders cannot legally stay in South Africa unless they are granted one of the mainstream visas under the Immigration Act.
Once your account is activated, you can send up to R5000 per order and up to R25,000 per month. You can also upgrade your account to send higher limits of up to R50,000 per order and R100,000 per month. Simply select the “More Money Home” button in the Mama Money up to upgrade your account to a higher limit.
How long will it take for my money to arrive in Zimbabwe?
Transfers to mobile wallets and cash collection points are sent within minutes.
Transfers to bank accounts, on average, take 5 hours to be received but can take up to 48 hours to reflect, depending on the recipient’s bank institution.
With Mama’s cashout token your recipient can collect the funds at any of our direct partners including Access Forex, AFC, ZB Bank, POSB, NBS, Quest Financial Services, NMB and EcoCash.
When you send money to Zimbabwe, your recipient will receive a 12-digit Cashout Token number via SMS to their mobile phone. Using the Cashout Token number, your recipient can collect the cash from any bank institution of their choice.
To collect the money, your recipient will simply need to provide our Mama Money agent with the transfer code.
Mama Money is proud to have over 500 payout locations available in Zimbabwe today. These cash collection points are available across Zim ranging from Beitbridge and Kanyemba to Victoria Falls and many more.
Mama Money has also integrated with select banks including:
NMB Bank Limited
Quest Financial Services
Banc Bank
NBS Bank
ZB Bank
Western Union
Steward Bank
In addition, we have over 250 easily accessible cash collection points available nationwide. A few include Easylink, Homelink, African Banking Corporation, CBZ Bank Limited, Fidelity Life Assurance, Direct Connect, all OK Zimbabwe stores, Bon Marche stores and OK Mart Stores.
Benefits of opening a Mama Money account to send money to Zimbabwe:
Traditional bank to bank money transfers often take time and you may experience a delay due to public holidays or weekends. Transfers can sometimes take more than 3-4 days to complete as the receiving bank may hold your funds. With Mama Money we offer faster transaction times so your loved ones can collect the money in as little as 10 minutes.
Here at Mama Money we are proud to say that there are no hidden costs! All of our transfer fees are displayed clearly on your order request and the recipient does not have to pay in Zimbabwe in order to collect their funds.
And the great news is that we only charge 5% in fees instead of 10% like most sending institutions in South Africa. So, if you want to send R5000 home, you'll only pay R250 in fees instead of R500!
To learn more about how to send money from South Africa to several other countries worldwide, follow Mama Money and learn all about our international money transfer services via
Should you have any questions that are not covered above, please get in touch with Mama via WhatsApp at https://wa.me/+27648028428 or via +27 64 802 8428
Enjoy easy, fast and reliable international money transfers from South Africa with Mama Money.