These terms and conditions govern the Festive Rewards Campaign organized and promoted by Mama Money (Pty) Ltd (reg. no. 2013/022174/07) (“Mama Money”, “we”, “us”, or “our”), a licensed financial service provider governed by South African financial regulations and the Competition Act 89 of 1998. Entering the competition and/or your acceptance of the prize constitutes your binding acceptance of these terms and conditions. All information relating to this competition and any information we publish on any promotional material forms part of these terms and conditions.
The competition will start on 25 November 2025 and will run until 31 December 2025 (the “Competition Period”). The first competition winner will be drawn biweekly and announced on Mama’s social media channels.
You are eligible to participate in this competition if (i) you are a natural person who is at least 18 years old and who resides in South Africa; and (ii) it is lawful for you to be awarded the prize. Employees, directors, partners, agents, or consultants of Mama Money or its affiliates, and their spouses, life partners, siblings, children or parents, are not eligible to enter this competition.
To enter, you must (i) use a Mama Money service to send money during the Competition Period, and (ii). Your transaction must be R 1000 (one thousand South African rands or more) to countries Mama Money services.
Your review must be honest and original, free from inappropriate and/or illegal content such as foul language, defamatory statements, hate speech, misleading information, privacy violations, harassment, threats, spam, false identity or unauthorized comparisons with competitors. Reviews must adhere to Mama Money's moderation policy and comply with South African laws, including those prohibiting anti-competitive practices. We will not be responsible for any technical failures affecting your participation in the competition.
By entering, you agree to provide accurate information and comply with FICA and AML regulations. Mama Money reserves the right to verify the identity of participants and ensure compliance with all applicable laws.
There are no entry fees to participate in the competition, and no additional charges beyond the cost of using Mama Money services.
One monthly winner will receive a R 1 000 (one thousand rand) cashback into their Mama Money account, which is not negotiable or transferable and may not be deferred, changed, or exchanged. The prize will be delivered electronically and is subject to our standard terms for voucher use. You are required to obtain your own tax advice about any prize you may receive in terms of these terms and conditions. Mama Money and its affiliates are not responsible for any tax consequences.
The winners will be drawn randomly from all valid entries received. The winner will be contacted via the email address or contact details associated with their Mama Money account and must provide any information requested by Mama Money within 72 hours of Mama Money’s request to claim the prize.
A winner may be disqualified if they do not comply with these terms and/or fail to provide required documentation within 72 hours of Mama Money requesting the documentation. If we are unable to contact the winner or the winner fails to respond within 72 hours of receiving notification from Mama Money, the winner will forfeit the prize, and we reserve the right to draw a new winner under the same conditions.
By entering, you consent to be part of marketing and promotional activities, including social media posts for announcing the names of winners, for which no fee, royalty or other compensation will be payable. You have the right to decline consent or participation in the marketing and promotion activities. Should you wish to decline, you are required to notify Mama Money by way of email.
You authorise Mama Money to use and process your personal information for purposes of conducting this competition and to comply with the requirements of the Consumer Protection Act 68 of 2008 and the Protection of Personal Information Act 4 of 2013. This competition is conducted in terms of the applicable data protection laws and our Privacy Policy, which is available on our website.
It is your responsibility to ensure that any information you provide to us is accurate, complete, and up to date. Should any of the information provided by yourself in connection with this competition be invalid, inaccurate, false or misleading, your entry shall be disregarded.
All aspects of this competition are governed by South African law, including financial and competition regulations. Mama Money is committed to maintaining compliance with all applicable legal requirements.
In the event of unforeseen circumstances or if required by law, Mama Money reserves the right to vary, postpone, suspend or cancel the competition and any prize, or any aspect thereof, without notice at any time, for any reason we deem necessary. In the event of such variation, postponement, suspension, or cancellation, you agree to waive any rights, interests, and expectations that you may have in terms of this competition and acknowledge that you will have no recourse against Mama Money, its affiliates and employees, directors, partners, agents and consultants.
By participating, you agree to these terms and conditions, which are governed by South African law. If there is a dispute in respect of these terms or the competition, our decision is final and binding.
16. Indemnification
You agree to indemnify and hold Mama Money harmless for any loss or damage you may suffer as it relates to your participation in this competition. This means you cannot hold Mama Money responsible for any loss or damage or legal expenses you may incur due to your participation in this competition.
17. Liability
Mama Money is not liable for any loss or damages that may occur as a result of entering or participating in this competition. We (including our directors, shareholders, partners, agents, employees and consultants) and our affiliates will not be responsible for any harm, damage, loss, or claim relating to the provision of any element of the prize or any changes to the prize that may be made at any time. You agree that your participation in the competition, and your acceptance and/or use of the prize, or any aspect thereof, is at your own risk.
Mama Money will not be held liable for any loss or misrepresentations caused due to a copy error, typing error and/or omission that may occur on any of the competition material.