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Once an order is created, your recipient can Cash Out at any payout partner regardless of which bank/store you have chosen
Great for sending larger amounts to your recipient.
Token is also interchangable and can be used at any of these banks
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Great for sending larger amounts to your recipient.
Token is also interchangable and can be used at any of these Stores
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Great for Instant Use within Zimbabwe. You can Cash Out from the Wallet too
99% of transactions are processed within a minute and your recipient can collect cash or the money arrives in the wallet. In rare circumstances it can take a few hours
Bank opening hours are set by the Banks.
Use InnBucks (ChickenInn) if a Bank is closed as they have longer hours.
You can also use the token at EcoCash as per the instructions below but this is more complicated.
EcoCash Agents are often available after the Banks close and are widely spread across the country. EcoCash Agent dont always have enough cash for the cash out, so check with them beforehand.
To Cash Out with a normal token at an EcoCash agent, you need to add the money to your EcoCash Wallet, then Cash Out with the agent. Speak to your EcoCash agent; they can assist you.
Follow these instructions: Dial *151# in Zimbabwe
1. Select 3. Cash out
2. Select → 2. Diaspora Wallet
3. Select → 3. Diaspora Cash Pickup
4. Select → 1. Thunes Pickup
5. Enter Reference Code → xxxxxxConfirm your details: {fname} {lname}
6.Select→ 1 to
7. Select → 1. Proceed Collect {currencyCode}{amount} from {senderName}
8. The money is now in your EccCash Wallet and you can cash out at an Eco Cash Agent
