How to Use Mama Money on WhatsApp

You already use WhatsApp every day to stay close to family. Now you can use the same chat to manage your money. With Mama Money you can register, send money home, manage your card, buy airtime, and get help, all on WhatsApp. There is no separate app to download and no queues.

The number you need is below. Save it now, then read on for how to send money, what each number is for, and everything you can do.

Mama Money WhatsApp number

+27 60 091 5591

Send money and manage your Mama Money Card. Open 24 hours.

Message Mama on WhatsApp

All Mama Money WhatsApp numbers

Mama Money uses different numbers for different jobs. Here is what each one is for. Save the ones you need so they are ready when you are.

Send money

+27 60 091 5591

Register and send money internationally.

Mama Money Card

+27 60 091 5591

Check balance, freeze your card, buy airtime, and more.

Customer support

+27 64 802 8428

Help with transfers, your account, and your card.

Call centre

+27 021 202 5420

Speak to a Mama agent by phone.

To send money or use your card, message +27 60 091 5591 and send "Hi" to start. For help with something, message support on +27 64 802 8428.

How to register on WhatsApp

You do not need to download the app to get started. You can register in a few steps, right inside WhatsApp.

1
Save the number

Add +27 60 091 5591 to your contacts. Name it "Mama Money Send" so it is easy to find.

2
Say hi to begin

Open WhatsApp, message Mama Money, and type "Hi" or "Register". You will get an instant reply with a simple menu.

3
Follow the prompts

Enter your name and details. Upload a clear photo of your passport, SA ID, or asylum document. Take a quick selfie when asked. No proof of address is needed.

4
Wait for confirmation

Your account is checked and activated, usually within 24 hours. Once it is active, you are ready to send money straight from WhatsApp.

Already have an account?

You can start straight away

If you already use Mama Money, just save +27 60 091 5591, send "Hi", and your account is there. Your balance, details, and transfer history are all ready.

Start on WhatsApp

How to send money on WhatsApp

Sending money is quick. Here is how it works once you are registered.

  1. Open the Mama Money chat and select Send money from the menu.
  2. Choose your recipient's country.
  3. Enter the amount you want to send.
  4. Choose how your recipient gets the money: mobile wallet, bank account, or cash collection.
  5. Check the fee and exchange rate, shown in full before you confirm. What you see is what your recipient gets.
  6. Pay by EFT from your bank, or with cash at a retail partner using the reference Mama sends you.
  7. Confirm. Your transfer is on its way, often arriving in minutes.

You will get updates as the money moves, so you always know where it is. You can send up to R25,000 per day on WhatsApp, and you can upgrade for higher limits when you need them.

Where people send to most

Many customers use WhatsApp to send to neighbouring countries, where families count on quick, regular support.

And that is just the start. Mama Money lets you send to 90+ countries across Africa, Asia and Europe, all from your chat.

What you can do on WhatsApp

WhatsApp is not just for sending. Here is everything you can do from the same chat.

🏠
Send money home
💲
Check your balance
📋
Mini-statement
📱
Airtime, data, electricity
🎬
Vouchers and DStv
Freeze your card
  • Send money home to 90+ countries, with the fee and rate shown before you confirm.
  • Check your balance any time, in seconds, using minimal data.
  • View a mini-statement to see your recent transactions. For a full monthly statement to show an employer or landlord, use the Mama Money App.
  • Buy airtime, data, and electricity, deducted from your card and delivered right away. R1 per purchase.
  • Buy vouchers and pay DStv straight from the menu. R1 per purchase.
  • Freeze your card instantly if it is lost or stolen, then unfreeze it when you are ready.
  • Get your account details (account number and branch code) to share with your employer for free salary payments.

Tip

The menu does the work

You do not need a special code to get started. Just send "Hi" and reply with the number next to the option you want. The menu guides you the whole way, with no guesswork.

WhatsApp or the Mama Money App: which should you use?

Both are free, both are safe, and both connect to the same account. Here is when to use each one.

What you want to do WhatsApp Mama Money App
Send money internationallyYesYes
Check balance and mini-statementYesYes
Buy airtime, data, electricity, vouchers, DStvYesYes
Freeze and unfreeze your cardYesYes
Get account and bank detailsYesYes
Full monthly bank statementMini-statement onlyYes
Mama WalletApp onlyYes
Save in USDApp onlyYes
Data usageVery lowHigher
Device neededAny phone with WhatsAppSmartphone with app

If you want to keep your data low or prefer a chat you already know, WhatsApp covers everything you need day to day. For the Mama Wallet, Save in USD, and full monthly statements, use the app.

Not on the app yet? Download it free on Google Play, the Apple App Store, or Huawei AppGallery. Your WhatsApp account details work in the app too, so there is no new registration. Download the Mama Money App.

Why WhatsApp works for you

Almost everyone in South Africa is already on WhatsApp. According to MyBroadband, around 29 to 30 million people here use it, which is about 93.9% of online users. Statista also lists WhatsApp as the most popular platform in the country. The tool you need is already in your hand.

29 to 30m
people in South Africa use WhatsApp
93.9%
of South African online users are on it
#1
most popular platform in South Africa

It uses less data

WhatsApp uses very little data compared to browsing the web or a full banking app, and there is nothing to download, so you do not use up storage on your phone. South African networks make it cheaper still. MTN, Vodacom, Cell C and Telkom all sell WhatsApp data bundles, often from just a few rand. With one of these, banking with Mama can cost almost nothing in data.

It is a platform you already trust

There is no new app to learn, no new password to remember, and no settings to set up. Mama Money is just a contact in your phone. You already know how it works.

It is always open

WhatsApp banking with Mama Money is open 24 hours a day. Send money in an emergency, check your balance before a payment, freeze your card late at night, or buy electricity on a weekend. Mama is always ready. No waiting for business hours. No branches to visit.

The Mama Money Card: your account, managed on WhatsApp

The Mama Money Card is the bank account that powers these WhatsApp features. Open it with your passport, SA ID, or asylum document. No proof of address. No South African ID needed. Once your account is active, every WhatsApp feature is ready.

It costs R99 once to get the card and R29 per month. Receive your salary free, use your card at any shop or ATM in South Africa, and send money to 90+ countries at a flat 5% fee with no hidden charges. Low rates. No fine print. No funny business.

"The Mama Money Card represents a significant step in empowering communities, particularly in aiding migrants. It provides a platform for secure employer payments, encourages savings, and contributes to the financial wellbeing of its users."

Mathieu Coquillon, co-founder of Mama Money

Frequently asked questions

What is the Mama Money WhatsApp number?
To send money or use your card, message +27 60 091 5591 and send "Hi" to start. For help, message customer support on +27 64 802 8428. The call centre is +27 021 202 5420.
How do I register for Mama Money on WhatsApp?
Save +27 60 091 5591, send "Hi" or "Register", and follow the prompts. You will enter your details, upload your passport, SA ID, or asylum document, and take a quick selfie. No proof of address is needed. Your account is usually active within 24 hours.
Can I send money internationally on WhatsApp?
Yes. You can send to 90+ countries across Africa, Asia and Europe, including Eswatini, Lesotho and Malawi. Select "Send money" from the menu, choose the country and payout method, check the rate and fee, then pay by EFT or cash at a retail partner.
Is it safe to bank on WhatsApp?
Yes. Mama Money has run safe, secure transfers for 10 years, with 20 million transactions and zero shortcuts. Only ever use the official numbers above, and never share your PIN with anyone.
Does WhatsApp banking use a lot of data?
No. WhatsApp uses far less data than a full banking app. Checking your balance, sending money, and buying airtime use only the data a normal chat needs. Most networks also sell cheap WhatsApp data bundles.
What is the difference between WhatsApp and the Mama Money App?
Both connect to the same account and do most of the same things. WhatsApp is best for low data use and a familiar chat. The app is needed for the Mama Wallet, Save in USD, and downloadable monthly statements. See the comparison table above.
How much does it cost to send money?
Sending to 90+ countries is a flat 5% on the card, with no hidden charges. The fee and exchange rate are shown in full before you confirm, so what you see is what your recipient gets.

Mama makes it happen.

Your money, your account, your transfers, all from a WhatsApp chat. No branch visits. No queues. Any time of day. Just message +27 60 091 5591 to start.

WhatsApp (Send money)+27 60 091 5591
Customer support+27 64 802 8428
Call centre+27 021 202 5420