Welcome to our annual roundup! Celebrating all we've accomplished at Mama Money in 2024 and a sneak peek into the bright future awaiting us in 2025! This past year has been nothing short of spectacular, marked by groundbreaking milestones like the launch of the Mama Money Card, significant enhancements to our app, and the expansion of our payout partner network across Africa. We also unveiled a new, user-friendly website packed with valuable information and resources to better serve you.
As we look back with pride on a year of substantial growth and customer satisfaction, we're thrilled to share these highlights with you. But that's not all. Stay tuned as we unveil our plans for 2025, where we aim to continue enriching your experience and expanding our services to meet and exceed your financial needs.
We are also thrilled to share that we now have over 1 million users, meaning we are helping [placeholder: estimated recipients impacted] people receive the support they need.
Join us as we journey through our 2024 achievements and set the stage for another exciting year!
Mama Money card launch: 2024 was a landmark year for us at Mama Money with the launch of the Mama Money Card. This innovative offering revolutionised how our users manage their finances, combining ease of use with stringent security measures. The card allows for seamless transactions and enhances convenience, providing our users with a reliable financial tool for everyday use and international transfers.
App enhancements: Our commitment to providing an unmatched user experience was evident in the multiple enhancements made to the Mama Money app this year. We introduced new features aimed at simplifying processes and added functionalities that enriched user interaction. These updates have made it easier for customers to navigate the app, conduct transactions swiftly, and access critical information securely.
WhatsApp integration: In 2024, we added an exciting feature that allows users to send money using Mama Money through WhatsApp. This integration has made it even more convenient for our users to support their loved ones and conduct transactions seamlessly.
Expansion of payout partners: We significantly broadened our horizon by expanding our network of payout partners across Africa. This growth has facilitated wider reach and greater convenience for our users, ensuring that they can send and receive money across the continent with unprecedented ease. The expanded network also means enhanced service availability and reduced transfer times, making it one of the most robust in the industry.
New website introduction: In 2024, we unveiled a new, user-friendly website designed with the customer in mind. This platform not only features a fresh, modern design but also houses a wealth of information about our products and services. It is a comprehensive resource for new and existing customers, offering detailed guides, FAQs, and the latest updates from Mama Money.
Local presence strengthening: Our local agents across South Africa have been instrumental in our success. This year, we further strengthened our local presence, empowering agents with better tools and support to serve our customers effectively. Their hard work and dedication have significantly contributed to our growth and the high level of customer satisfaction we enjoy.
As we reflect on these achievements, we're reminded of our mission to provide affordable, convenient, and secure financial services to all.
Here's to a successful 2024 and an even brighter 2025!
Customer appreciation
At the heart of our achievements are you, our valued customers. Your unwavering trust and continuous support have propelled us to new heights this past year. We are immensely grateful for your loyalty and are committed to continuing to earn that trust every day. Thank you for choosing Mama Money as your preferred partner in managing your financial transactions. Your feedback and engagement have been instrumental in shaping our services to better meet your needs.
Team recognition
None of this year's successes would have been possible without the incredible dedication and hard work of the entire Mama Money team. Every team member has played a key role, from our tech innovators who continually enhance our app and services to our customer service professionals who ensure your experiences are smooth and satisfactory. We also extend a special thanks to our on-the-ground agents whose local insights and efforts are invaluable. Their commitment to our vision of financial inclusivity is what truly sets Mama Money apart.
Together, we've built a stronger, more connected service. Here's to the people behind the scenes and the customers who inspire us to improve and innovate relentlessly.
Continued support and service improvement: As we move into 2025, our commitment to you remains unwavering. We plan to enhance our customer support systems to ensure you receive not only the fastest but also the most comprehensive assistance possible. Our goal is to improve service quality by integrating more personalised features and responsive interactions, making sure that every experience with Mama Money feels effortless and fully supportive.
Together, let's look forward to a year of strong partnerships, innovative breakthroughs, and expanded horizons. Thank you for being part of our journey. Your trust fuels our commitment to excellence and inclusivity in financial services.
To learn more about how to send money from South Africa to several other countries worldwide, follow Mama Money and learn all about our international money transfer services via
Should you have any questions that are not covered above, please get in touch with Mama via WhatsApp at https://wa.me/+27648028428 or via +27 64 802 8428