Once your account is activated, you can send up to R25,000 per order and up to R25,000 per month. You can also upgrade your account to send higher limits of up to R50,000 per order and R100,000 per month. Select the “Increase Limits” button in the Mama Money app to upgrade your account.

You can pay in cash at a participating retailer, via EFT, or through other available payment methods in the Mama Money app. Your transfer will be processed once payment is confirmed.

Money sent to Australia is paid directly into your recipient’s bank account in Australian Dollars (AUD). Please ensure all bank details are entered correctly when creating your order.

Transfers to Australia are paid directly into your recipient’s bank account. Most transfers are processed quickly, but timing may vary depending on the bank and public holidays. Transfers to bank accounts, on average, take 5 hours to be received but can take up to 48 hours to reflect, depending on the recipient’s institution.

Mama’s fee is 5% (capped at R250) when sending money to Australia. You’ll always see the full fee and exchange rate in the Mama Money app before confirming your transfer — no hidden costs.