Once your account is activated, you can send up to R25,000 per order and up to R25,000 per month. You can also upgrade your account to send higher limits of up to R50,000 per order and R100,000 per month. Select the “Increase Limits” button in the Mama Money app to upgrade your account.

You can pay for your Mama Money order in cash at a participating retailer, via EFT, or through other available payment methods in the Mama Money app. Once payment is confirmed, your transfer will be processed.

Money sent to Thailand is paid directly into your recipient’s bank account in Thai Baht (THB). Make sure you enter the correct bank details when creating the order to avoid delays.

Transfers to Thailand are paid directly into your recipient’s bank account. Most transfers are processed quickly, but timing may vary slightly depending on the bank and public holidays. Transfers to bank accounts, on average, take 5 hours to be received but can take up to 48 hours to reflect, depending on the recipient’s institution.

Mama’s fee is 5% (capped at R250) when sending money to Thailand. You’ll always see the full fee and exchange rate in the Mama Money app before confirming your transfer — no hidden costs.