Sending money to Zimbabwe is one thing, but making sure your loved ones can collect it easily and safely is what really matters. That’s why Mama Money has built one of the largest payout networks in Zimbabwe, giving your family more choice and convenience than ever before. From major banks and popular retail stores to over 10,000 EcoCash agents, your loved ones can collect their money wherever it suits them best.
And thanks to the Mama Money Token, the process is simpler than ever. Your family doesn’t have to worry about which outlet to visit; they can use the same token at thousands of payout locations nationwide. If one outlet doesn’t have cash, they can simply go to the next. It’s all about flexibility, convenience, and peace of mind, ensuring your support reaches home without delay.
When your loved ones receive money through Mama Money, they can collect it almost anywhere in Zimbabwe. Our extensive payout network covers the entire country — from the busiest cities to the most remote towns, making cash collection simple, fast, and convenient.
Your family can pick up their money at:
With thousands of cash pick-up points nationwide, from Harare to Bulawayo and even the smallest rural towns, your recipient never has to travel far to collect their money.
Explore our full list of payout partners and see the complete network on the Mama Money app.
The Mama Money Token is what makes cash collection in Zimbabwe so easy and flexible. When your loved one receives money through Mama Money, they also receive a unique Token, a special reference code that gives them the freedom to collect cash from any partner outlet in the payout network.
Here’s how it works:
It’s that simple. The Mama Money Token gives your recipient control, choice, and confidence, knowing they can collect their cash wherever it’s most convenient.
For smaller transfers, especially those under $100, EcoCash is one of the quickest and easiest ways for your loved ones in Zimbabwe to receive money. With over 10,000 EcoCash agents and partner stores across the country, recipients can cash out instantly or use their funds digitally to pay for groceries, airtime, or bills.
Learn more about how EcoCash works seamlessly with Mama Money in our detailed guide: Send Money to EcoCash in Zimbabwe with Mama Money.
For larger transfers, recipients have the flexibility to cash out part of the amount and keep the rest safely in their EcoCash wallet. This gives them the best of both worlds: easy access to cash when needed and the convenience of digital payments for everyday expenses.
With EcoCash, Mama Money makes sure your loved ones can manage their money their way — quickly, securely, and conveniently.
We know how frustrating it can be when your loved ones arrive at a bank or store, only to find out there’s not enough cash available. With Mama Money, that’s no longer a problem.
If one branch or store doesn’t have enough cash, your recipient doesn’t need to wait or contact support; they can simply go to the next nearest payout partner, and the same Mama Money Token will still work. There’s no need to request a new token or start the process again.
This flexibility means fewer delays, faster access to funds, and a much smoother experience, especially during busy payout days when some locations may run low on cash.
Want to learn more about how the token makes cash collection easier across Zimbabwe? Read our article: Streamlining Transactions in Zimbabwe with Mama’s Cashout Token.
With Mama Money, collecting money through EcoCash is quick, simple, and fully digital, thanks to the Mama Money Token. Here’s how your loved ones in Zimbabwe can use it to get their cash instantly:
1. Receive the Mama Money Token.
After the sender completes the transfer, the recipient receives a unique Token (for example: TT-ZWE-QY-EB4-J2G-Z68) via SMS or WhatsApp.
2. Convert the Token to EcoCash.
On their phone, the recipient simply dials *151# to open the EcoCash USSD menu.
3. Follow the on-screen prompts.
They’ll be guided through a few easy steps to convert the Token into an EcoCash wallet balance.
4. Cash out or use the funds instantly.
Once the balance reflects in their EcoCash wallet, the recipient can cash out at any EcoCash outlet or use the funds for everyday digital payments, such as airtime, groceries, or bills.
Best of all, Mama Money covers all EcoCash cash-out fees, so your loved ones receive the full remittance amount without deductions.
Mama Money’s vast payout network and innovative token system were designed with both senders and recipients in mind, making every transfer smoother, faster, and more reliable.
Here’s why it makes such a difference:
With so many payout options and a smart, flexible token system, your loved ones in Zimbabwe will always have quick, safe, and convenient access to the money you send — exactly when they need it most.
With Mama Money’s vast payout network and flexible token system, collecting cash in Zimbabwe has never been easier. Whether your loved ones prefer a quick EcoCash withdrawal or a larger payout at a bank or retail store, they can choose the option that suits them best.
Mama Money makes it simple for you to support the people who matter most, knowing they’ll always receive their money quickly and securely.
Download the Mama Money App today to start sending money home with confidence — fast, affordable, and always easy to collect.
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If you have any questions not covered above, please get in touch with Mama via WhatsApp: